Real-time Shopkeep status updates and troubleshooting
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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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ShopKeep is a point of sale (POS) system designed for retail and restaurant businesses, now fully integrated into the Lightspeed platform.
ShopKeep provides 24/7 customer support, advanced marketing tools, inventory management, payment processing, and eCommerce solutions to help business owners manage and grow their operations.
ShopKeep serves a variety of business types, including retail apparel, electronics, health and beauty, restaurants, cafes, and more across different industries.
Existing ShopKeep customers will not experience significant changes in their day-to-day usage; the same apps, BackOffice, and support teams remain in place.
ShopKeep offers features such as inventory management, payment processing, eCommerce capabilities, marketing tools, and advanced reporting and insights, adaptable for both retail and hospitality sectors.
Businesses can reach ShopKeep support by chatting through the BackOffice or by calling 1-800-820-9814 for assistance.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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